BravetonIncoming requests
No request goes missing
Messages from messengers, your website and email land in a single list, route themselves to the right person, and keep nagging until someone closes them.
from $800first working version in 2–4 weekswarranty and support after launch
How customers get lost
- —Requests arrive in three messengers, and somebody always ends up without a reply.
- —Night-time messages wait for the morning, and by morning the customer has found someone else.
- —Nobody knows how many requests there really were, or how many were lost.
- —A manager goes on holiday and the conversation history goes with them.
What you get
Every channel in one place
WhatsApp, Telegram, email and website forms in a single list.
Routing
Each request goes to the right person by your rules: service, city, workload.
An answer without the wait
The first message goes out immediately, even at night: confirmation, follow-up questions, booking.
Reminders
If nobody replied in time, the system nudges — and the manager sees it.
The numbers
How many came in, how many were answered, how many were lost — without counting by hand.
How we work
Nothing starts until you've approved the estimate
We map the process
We look at how the work runs today: who does what by hand, where the time disappears and what it is costing you.
Estimate and timeline
You get it in writing: what exactly gets automated, what it costs, when it's done. Work begins only after your yes.
Development
Every week we show working software you can click through, not a status report. Changing your mind at this stage is normal — that's what the weekly rhythm is for.
Launch and support
We put it live and watch it run on real people and real data. Then support takes over: we keep an eye on it and fix whatever breaks through our fault at no charge.
Questions
Questions about incoming requests
Is this a chatbot?
A bot is only one part. What matters is that the request reaches the system and the right person, and doesn't go missing. Auto-replies go in where they genuinely help.
What if the customer wants a human?
Handing over to a person is a required path, not an afterthought: no mazes of buttons.
We only use WhatsApp. Does that work?
Yes. We start with one channel; the rest can be added later without rebuilding anything.
Next step
Tell us what you still do by hand
We'll go through your process for free: what's worth automating first, roughly what it costs and how long it takes. You'll hear back within a day. If it isn't our kind of task, we'll say so straight — and point you somewhere better if we can.
or write to: [email protected]